Frequently
Asked Questions
Invisible Stains
That stain wasn't there
when I brought it in! What did you do to it? The fact is that many yellow and
brown stains that appear after drycleaning were really there before the item
was brought in. Common stains such as fruit juice, coffee, tea, soft drinks
or just about anything with sugar in it dry invisibly soon after they occur.
They are still there, you just can't see them. Heat or prolonged exposure to
the air will make them appear again. A good example is an apple that turns yellow
before your eyes after you take a bite out of it. The heat affected the sugar
and turned it yellow or brown. The same principle applies to a sugar spot in
clothing. Because the stain quickly turns invisible the customer usually forgets
about it (out of sight, out of mind). Then, when he brings the item in for drycleaning,
the heat used as part of the process brings out the stain making it look like
the drycleaner caused it. Unfortunately the stain is now set and is very difficult
to remove. The best defense is to take note of stains when they occur so that
you can inform the cleaner when you bring the items in. This greatly increases
the chance of successfully removing the stain.
Spot Removal Tips
People are always asking
me if they can safely remove certain stains using a wide variety of items such
as hairspray, alcohol, water, etc... The answer is yes.......and no. In some
cases you can easily remove spots and stains using items found around the house
but the question is are you willing to take the chance. I can't tell you how
many times customers will ask us to try and remove a stain that they made much
worse by trying to remove it at home. Unfortunately the damage is usually not
reversible. So the first question before attempting home stain removal is "Am
I willing to take a chance?" If it's an expensive item take it to your
local drycleaner. If it's an inexpensive item and you are willing to take a
chance then my best advice is to test it first. What ever you may be using to
remove the stain should be put on an area of the garment that is hidden to check
for dye bleeding. Secondly you should never rub the fabric but rather "dab"
it and try to soak up the stain. Try to "feather" the stain reducing
the chances of leaving a larger stain. Let it air dry. Do not wash until you
are sure the stain has been completely removed, otherwise you could permanantly
set the stain.
What is drycleaning?
Drycleaning most simply
said is cleaning garments without water. This is where the word "dry"
comes into play, as the opposite is "wet" which means with water.
The process is not really "dry" at all, because the garments are wetted
with solvents that clean the garments. After this "washing in solvents",
the garments are then "dried" where the solvent is reclaimed and used
over again. The solvent is filtered and more than likely distilled to make it
pure.
Drycleaning is said to have
started back in the 1700's when a person tipped over an oil lamp with kerosene
in it, and saw how when it dried, the cloth was clean. In the early 1900's all
drycleaning was done in petroleum solvents which had a high fire risk. Later
benzene and carbon tetrachloride were used. In the late 1940's a synthetic solvent
was developed that is used today by over 85% of the drycleaners.
In the drycleaning solvent,
there are usually detergents that help to suspend the soil off the garment and
to carry a small amount of moisture to aid in the removal of "sweet"
stains. The cleaning process itself (not counting finishing (pressing) can take
between 30 minutes to 1 hour depending on the cleaning equipment, solvent used
and a few other factors.
Back in the 1960's, many
coin operated laundries installed little 8 lb drycleaning machines. These machines
did not have proper solvent purificaiton systems on them and garments came out
looking dingy and smelling. In a properly operated system, this does not happen.